FAQ

View frequently asked questions and a list of commands.

I can't add a YouTube channel, it says invalid?

Finding a channel ID on YouTube is very confusing and frustrating, the easiest way to find a channel ID is by going to SocialBlade. Search for your channel and then click the YouTube logo button on your channel, which will take you to a new page. Look at the URL and you'll see your channel ID.
socialblade demo youtube channel id

Twitter feeds are not posting or taking too long.

Unfortunately due to restrictions from Twitter, our current method of finding new tweets can take up to 45 minutes. We're actively working on new solutions to work around this however Twitter does not make this easy for us. Sorry for any inconvenience.

How do I add a feed?

Bot commands are no longer supported, meaning any command you would usually use with the sf! prefix will no longer work.

To add a feed, you can use any one of 2 options:

Online dashboard: Our online dashboard allows you to do this easily with minimal typing, to do so just press 'Login' and then the dropdown next to your name and then 'Servers'. Select your server and you are greeted with a page with all the details you need to add a feed.

Slash commands: You can use a new feature called slash commands which all you have to do is type a slash (/) and type add. A list of feed types will come up and will guide you in adding a feed.

My feed hasn't posted, what do I do?

We're constantly adding new features to the bot, we may temporarily bring some services down which will temporarily delay you from receiving feeds instantly. However the bot will always catch up when all services are restored.
Don't think this is the case? Be sure to check out our status page linked at the top of the page to see if any issues have already been reported. Otherwise, please join our support server and our staff team will help you.